High Tech Ministries
Streamlined registration and seamless guest management for the Southeast’s premier invite-only networking event that saved 20% of staff time on support requests.
High Tech Ministries is a nonprofit organization dedicated to leading people into a life-changing relationship with Jesus Christ by creating business environments where individuals can explore faith. One of its most significant initiatives is the High Tech Prayer Breakfast, a unique and influential gathering that connects Atlanta's tech business leaders. This annual event provides a platform for CEOs, CTOs, and industry influencers to merge their faith with their professional lives, exploring how spirituality influences leadership and innovation.
Over
30 Years of Tradition
The Southeast's Largest Invitation-Only Networking Event
Over
1,500 Attendees
and Hundreds of Table Hosts Each Year
The HTPB Table Host Web Application was built as a user-centric platform designed to simplify the event management process for table hosts and save time for event staff. It empowers users to efficiently manage guest lists, send invitations, and track responses, making the event planning process smooth and stress-free.
The existing invitation system was not intuitive and table hosts had to frequently reach out to event staff for help. Hosts also found it difficult to follow up with guests who haven’t responded, as the legacy system lacked automated reminders and clear status updates, leading to missed confirmations and confusion. Event staff spent a lot of time making last-minute changes for table hosts.
An easy-to-use web app that table hosts can access from their phone or desktop to invite and manage guests. The application provides visibility into the status of invitations and features automated follow-up reminders, allowing table hosts to focus on getting the right people to their table. Making it simple for table hosts to manage their table reduced the support load on event staff and provided a great level of table host satisfaction.
95%
reduction in login support requests
20%
admin time saved
Over
1,750 people
invited
What Is Our Process?
User-centered design (UCD) is a design process that prioritizes the needs and preferences of the end user throughout the entire design process. It involves gathering insights into user behaviors, goals, and pain points. The goal of UCD is to create a product that is not only aesthetically pleasing but also meets the needs and expectations of its users.
Uncovering Insights Through Comprehensive Analysis
In the UX/UI Exploration & Research phase, we employed sketching, stakeholder interviews, user personas, and journey maps to deeply understand user needs and business goals. This process ensures our designs are both user-centered and strategically aligned.
Crafting a design system that aligns with UI standards while staying true to the established brand involves thoughtful grid alignment, consistent typography, and a cohesive color palette. Each element is designed to capture the user's attention and reinforce the brand’s identity in a visually appealing way.
Redefining Event Success:
Our improved login feature is designed for simplicity and security. By optimizing the user journey, we’ve made accessing the application faster and more intuitive. Users no longer have to remember a password and can now quickly log in with an email address. This enhanced process not only reduces login time but also strengthens security, ensuring that users can access their accounts effortlessly and safely. A dedicated support option is also available, making it easier to resolve any potential issues promptly.
The new system automatically assigns guests to available seats as they accept invitations, ensuring full table utilization. Overflow management allows you to handle additional guests seamlessly, making sure everyone is accommodated, even when tables are full.
Track and manage your guest list with ease. The enhanced system lets you filter invitations by status and manually update responses. Unique RSVP links for each guest simplify communication, ensuring accurate and efficient event coordination.
Our improved login feature is designed for simplicity and security. By optimizing the user journey, we’ve made accessing the application faster and more intuitive. Users no longer have to remember a password and can now quickly log in with an email address. This enhanced process not only reduces login time but also strengthens security, ensuring that users can access their accounts effortlessly and safely.
This change alone reduced support requests by 95% related to the login.
The new system automatically assigns guests to available seats as they accept invitations, ensuring full table utilization. Overflow management allows users to handle additional guests seamlessly, making sure everyone is accommodated, even when tables are full. Because table hosts were able to manage the process themselves, they did not have to reach out to the event staff to make changes.
Users can track and manage their guest list with ease. The enhanced system lets users filter invitations by status and manually update responses. Unique RSVP links for each guest simplify communication, ensuring accurate and efficient event coordination.
Our updated system streamlines the entire guest management experience, from sending out invitations to tracking RSVPs. Table hosts can effortlessly invite guests by filling out a simple form with their details. The system supports sending multiple invitations in one go and allows for personalized messages using custom fields. Table hosts can also preview the invitation before sending to ensure accuracy.
Once invitations are sent, guests receive an email with all event details, including a clear RSVP link. The guest can easily respond, choosing to accept, decline, or mark their response as "maybe." As soon as they RSVP, the table host receives an instant notification, ensuring they stay informed and can manage their guest list efficiently.
